Product Support

 

Thank you for choosing Bladez or Ion Fitness and we do apologize for the inconvenience you may be experiencing. To request parts or service, please complete the form below as thoroughly as possible. The more information BH Customer Support receives, the more efficiently we can address the issue.

Our Customer Support is dedicated to resolving every issue as quickly as possible. However, all customer support requests are processed in the order in which they are received.

Please note that in addition to completing the form below, all warranty part requests also require a copy of the original purchase receipt to be forwarded to BH North America for warranty verification. The receipt can be sent to us via fax to 949.206.0013 or email to customersupport@bhnorthamerica.com

 

 

When ordering parts, please enter the part number as the model number followed by the number of the part as indicated on the Parts Manual / Diagram

 

CUSTOMER SUPPORT REQUEST FORM

CUSTOMER INFORMATION
 
Your Name
Alternate Contact
Company Name
Address
Address
City
State / Prov
Country
Zip / Postal
Phone
Alternate Phone
Fax
Email
Website
I am a
   
PRODUCT INFORMATION  
Product Type
Brand
Model Name / Number
Serial / Lot Number
Place of Purchase
Date of Purchase
Copy of original Purchase Receipt sent to BH
Date of Initial Problem
Date of Last Service / Maintenance
Error Code(s)
Description of Problem
Description of Diagnosis Performed (if any)
Description of Repair Performed (if any)
Part # and Qty req'd (as per owner's manual)
   
Part Description (as per owner's manual)
   
SHIPPING INFORMATION
 
Would you like the parts shipped to the address shown above?
   
Ship to Name
Ship to Address
Ship to Address
Ship to City
Ship to State / Prov
Ship to Country
Ship to Zip / Postal
Ship to Phone
Additonal Informaiton
BH CONTACT
 
Please contact me prior to shipment

 

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