Thank you for choosing Bladez or Ion Fitness and we do apologize for the inconvenience you may be experiencing. To request parts or service, please complete the form below as thoroughly as possible. The more information BH Customer Support receives, the more efficiently we can address the issue.
Our Customer Support is dedicated to resolving every issue as quickly as possible. However, all customer support requests are processed in the order in which they are received.
Please note that in addition to completing the form below, all warranty part requests also require a copy of the original purchase receipt to be forwarded to BH North America for warranty verification. The receipt can be sent to us via fax to 949.206.0013 or email to email@example.com
When ordering parts, please enter the part number as the model number followed by the number of the part as indicated on the Parts Manual / Diagram